Frequently Asked Questions
How long will it take for my order to arrive?
Most orders are processed within 48 Hours. Once shipped, delivery times typically range from 6 to 12 business days, depending on your location and the shipping method selected at checkout.
Can I return or exchange an item?
We want you and your cat to be happy with your purchase! If you're not completely satisfied,Ā you canĀ return most items within 30 daysĀ for a full refund or exchange.
Please refer to ourĀ Return PolicyĀ page for full details on how to start a return.
How can I track my order ?
Once your order has been shipped, we will send you an email with tracking information. You can use this tracking number to follow your packageās journey on š Order tracking page.
How do I contact customer service?
You can reach our customer service team by email atĀ contact@yourcatgoodies.comĀ or through our websiteās live chat feature. Weāre here to help with any questions or issues you may have!