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Frequently Asked Questions
We process all orders within 1–2 business days after your order is confirmed.
Estimated Delivery Times:
- US & UK: 3–12 business days
- International: 8–15 business days (varies by location)
Every order includes tracking
We ship worldwide so you can shop with confidence.
We want you and your cat to be completely happy with your order!
If your item arrives defective, damaged, or incorrect, we’ve got you covered. Just report the issue within 24 hours of delivery with photos to contact@yourcatgoodies.com, and we’ll quickly arrange a free replacement or a full refund.
Once your order has been shipped, we will send you an email with tracking information. You can use this tracking number to follow your package’s journey on👉 Order tracking page.
You can reach our customer service team by email at contact@yourcatgoodies.com or through our website’s live chat feature. We’re here to help with any questions or issues you may have!